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Performance Manager

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Apply online or download application form to email with cv, if relevant, to recruitment@ringwayjacobs.com


To ensure the Senior Management Team are provided with accurate and timely data and reports to allow informed business decisions to be made and improve performance.

This role is 6 month fixed term contract.


Management of the performance and compliance team comprising of three staff

Support the delivery teams in improving operational performance and deliver efficiencies through process improvements

To develop, implement & monitor processes and procedures that achieve client and business objectives

Ensure Key Performance Indicators are captured and reported both internally and externally as required

Lead on the Contract reporting Cycle producing high quality reports that are suitable for various audiences including Clients and Shareholders

Custodian of the Contract Risk Register, liaising with action owners to minimise risk

Lead on the internal and external audit schedule for the Contract, ensuring audits are undertaken as planned with improvement actions being implemented

Ensure the depot and office compliance calendars are regularly updated

Capture good news and innovations, ensuring network bulletins are developed and shared

Skills and Experience

Ability to effectively manage, motivate and develop people across multiple disciplines

An understanding of risk management principles and its application to mitigate commercial and business risk

Ability to engage and conduct effective negotiations with clients, stakeholders and third parties

Good written and verbal communication skills

An ability to drive continual improvement and manage change

An ability to effectively plan, prioritise and manage conflicting and changing priorities

Able to manage multi-functional teams across LoHAC Contract sites

Proven experience in managing contract compliance, including management of KPIs


Other Information

  • Salary: TBC - Dependent on experience
  • Type: Temporary
  • Location: Beckton
  • Career Level: n/a
  • Terms: n/a
  • Keywords: Interim Performance Manager Manager Performance Manager